SortaSystems

Why our IT support is different

Enterprise IT practice, sized for a small business

We set up your email, files and cloud the way large companies run theirs, and you pay the providers directly.

  1. Paid straight to the provider

    Licences and storage are billed to you at the provider's price, with no markup.

  2. Priced by the job

    A fixed quote for each job, with team-size bands only where the work grows with people.

  3. Tested, not assumed

    Mail is tested to the inbox, and backups are proven with a test restore.

  4. Your team keeps working

    Migrations run in stages while your team carries on.

  5. Written down

    Findings, fixes and recovery steps are written down for you.

  6. One engineer

    The engineer who sets it up can look after it on a care plan.

How it works

  1. Tell us the job

    Describe what you need by message, call or chat. We ask the questions that matter and look at what you already run.

  2. Fixed quote

    You get the scope, the price and the timeline in writing. Once you agree it, the price stays fixed.

  3. Design, build and test

    We plan how each piece fits, then build and test it. You review it on a private preview, and it goes live once you are happy.

  4. Look after it

    On a care plan we keep it updated, monitored and backed up. When something needs a change, you message the engineer who built it.

IT and cloud questions

What is fractional IT support?

Fractional IT support gives a small business an experienced IT engineer for the jobs it needs, without hiring a full-time IT manager. You pay a fixed price per job, or a monthly fee on a care plan.

How much does IT setup cost for a small business?

An email deliverability and DNS fix starts from £120, business email setup from £175 for up to 5 people, and cloud sync and backup from £495. Work that grows with your team is priced in team-size bands, and you get a fixed quote before work starts.

Do you provide helpdesk support for staff?

We look after systems, such as your email, domains, cloud and backups, rather than running a helpdesk for individual staff. When a system needs attention, you message the engineer who set it up.

Who pays for licences and subscriptions?

You pay the providers directly, at their price, and every account is in your business's name.

Get in touch

Ready to sort your website, IT or automation?

Send a few lines about what you have and what is getting in the way. You get a straight answer on the next step, without a sales pitch.

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