SortaSystems

Custom Software & Automation

AI assistants & chatbots

24/7 AI chatbots & voice receptionists trained on your business data to qualify leads and answer FAQs automatically.

The work

Enquiries arrive at nine in the evening and have gone cold by the morning. Half of what you answer in a week you have answered forty times before.

We build an assistant that answers from your own material: your prices, your process, your service area. It asks the qualifying questions you choose, then hands the conversation over already summarised. It says it does not know and offers you instead, rather than inventing an answer, and every conversation stays readable afterwards.

How it runs

Understand

We watch how the work really moves, which is never what the process document says. Where does it stop? What gets typed in twice? What only works because Dawn on the front desk remembers the workaround, and what happens the week Dawn is in Portugal?

Scope

Then we pick. Whatever costs the most hours or carries the most risk goes first, written up as a bounded job with a price on it. You'll know exactly what you're getting before anyone writes a line of code.

Build

We build it, then put it in front of the people who actually have to use it every day, while it is still cheap to change. They always find things we missed, which is the whole reason they see it in week two rather than at the handover.

Handover

You get the working system, clear documentation, and a handover to whoever owns the process. Keep us involved afterwards if it helps. The point is that you do not have to.

Get in touch

Get your systems sorted

Tell us where the work gets stuck, repeated, delayed, or held together by a workaround. We will reply with whether it is something we can help with, what the next step would be, and the rough shape of the job.