Operations Engineering & Fractional CTO/COO Advisory

Systems That Scale for Growing Businesses.

We work with founders, directors and PE operating teams. We replace fragile spreadsheets and overlapping software with automated systems, so your staff get hours back every week.

Run Waste & ROI Calculator ↓

Partners do the work. No hand-off to juniors.

£2.4M+

Yearly Software & Staff Costs Saved Across Clients

25 hrs

Admin Hours Saved per Client Each Week (Median)

5 Months

Typical Payback on a Project

📊 Operations Snapshot

Example Client

Lead Routing & Intake Manual CSV • 48h Delay

ERP / CRM Invoicing Sync Copy-Paste Reconcile

Executive KPI Reporting Spreadsheets Rebuilt Weekly

Client Onboarding Gate 14-Day Cycle Time

Staff Time on Manual Work: 54 Hours/Wk Lost

Overlapping Subscriptions £4,850 / mo

Overlapping automation, CRM and reporting licences

After Consolidation £1,050 / mo

Moved onto one database and a few small, cheap services

+30%

More Clients Onboarded per Month

-40%

Fewer Errors and Re-dos

100%

Changes Logged in the Audit Trail

Typical First-Year Return

Interactive Diagnostic Model

What Manual Work Costs You, and What You'd Get Back

In most small firms, each person loses a few hours a week to re-keying data, chasing approvals and fixing spreadsheets. Put in your own numbers:

Office and Operations Staff 20 Staff

Hours per Person per Week on Manual Admin 5.0 Hours / Wk

Average Salary £35k / Year

Which of These Apply to You?

Duplicate Software Subscriptions Spreadsheet-Driven Approvals Fragmented CRM / Invoicing Systems Don't Talk to Each Other

Yearly Cost of Manual Admin

£112,000

Staff time spent on repeat manual tasks, at full employment cost.

2,070 hrs

Hours We Could Give Back Each Year

~4.9 Months

Estimated Payback Period

First-Year Return on the Project Fee

2.5x (£50,400 Saved)

Estimate only. Assumes 20% employer on-costs (NI and pension), 46 working weeks a year, and that we automate 45% of the manual hours. Project fee used: £20,500.

Core Practices

We Build the Systems, Not Just the Slides

We don't deliver 200-page slide decks that gather dust. We build and deploy the actual operational systems your business needs to scale.

Core Practice 01

Fractional Operations Architecture & Workflow Engineering

We replace the manual hand-offs between sales, operations and finance. When a deal is signed or a job is finished, the next steps happen on their own.

Deal Signed (Stripe/CRM)

→

Automation Layer

→

ERP Provisioning

→

Client Portal Ready

Core Practice 02

Cloud & Cost Modernisation

Many firms pay for servers and licences they no longer use. We move workloads to cheaper hosting and cancel what is left over. Savings of 20% to 40% are common.

Typical Client Saving:

£900 / month

Core Practice 03

Custom Internal Applications

Off-the-shelf software rarely fits the way you work. We build fast internal tools: client portals, dispatch screens and management dashboards.

Tailored to your exact business rules
No per-seat licence fees

Core Practice 04

M&A Technical Due Diligence & Tech Debt Audits

For private equity firms, family offices, and acquisitive holding companies. We evaluate codebases, infrastructure liabilities, key-person dependencies, and cyber posture before transaction close.

Pre-Acquisition Red Flags

Security, legacy technical debt, scale bottlenecks.

100-Day Post-Close Roadmap

Fewer systems, cleaner data, lower running costs.

Client Results

What Changed for Our Clients

Recent projects for busy UK firms.

Logistics & Supply Chain • 85 Staff

From 1,200 to 3,000 Shipments a Month With No New Dispatchers

Replaced WhatsApp dispatching and old spreadsheets with a routing tool that books jobs straight into carrier systems.

-60%

Less Time Spent on Manual Routing

Thomas Sterling

COO, Kestrel Freight

Private Wealth & Financial Services

Four Old CRMs Merged into One Client Record

Moved 15 years of client records out of four separate systems into one portal, with the audit logs their compliance team needs for FCA reviews.

£38k

Yearly Software Licences Saved

Caroline Bennett

Managing Director, Ashcombe Wealth

HealthTech & Diagnostic Network

Inspection Prep Cut from 4 Weeks to 2 Days

Built encrypted activity logs, automatic consent records and a one-click evidence pack for CQC inspections.

-90%

Less Staff Time on Inspection Prep

Dr. Aris Thorne

Chief Operating Officer, Lindenfield Health